Medical Administrative Assistant Certification (MAAC)
The Medical Administrative Assistant Certification (MAAC) is accredited by the National Commission for Certifying Agencies (NCCA), demonstrating that it meets nationally recognized standards for certification programs and is respected by employers in all 50 U.S. states and internationally.
What Does a Medical Administrative Assistant Do?
A Medical Administrative Assistant performs a variety of administrative and secretarial duties in healthcare settings using specialized knowledge of medical terminology and hospital, clinic, and laboratory procedures. These professionals play an essential role in keeping medical offices organized, ensuring that patients receive quality service, and supporting the daily operations of healthcare teams.
Responsibilities of a MAAC may include:
- Scheduling patient appointments
- Greeting and checking in patients
- Maintaining and updating medical records
- Compiling and recording medical charts, reports, and correspondence
- Billing patients and processing insurance information
- Using medical terminology in daily administrative tasks
- Answering phones and responding to patient inquiries
- Supporting day-to-day operations of hospitals, clinics, and medical offices
Certified Medical Administrative Assistants work in a variety of healthcare settings, including hospitals, physician offices, outpatient clinics, medical and diagnostic laboratories, urgent care centers, specialty practices, and other healthcare facilities.
Why Earn an Medical Administrative Assistant Certification?
A nationally recognized Medical Administrative Assistant Certification can help you stand out to employers while demonstrating your competency in medical office administration, patient scheduling, healthcare documentation, medical terminology, and administrative procedures.
Benefits of becoming a Certified Medical Administrative Assistant include:
- Validate your professional knowledge and skills
- Increase employment opportunities
- Strengthen your resume
- Demonstrate your commitment to quality patient care
- Gain confidence entering the healthcare workforce
- Earn a nationally accredited credential recognized by employers
EKG Certification Exam Information
- Abbreviation: MAAC
- Total Number of questions on exam: 100
- Allotted time for exam: 2 hours
- Modality available: Online, Paper/Pencil
- Live Remote Proctoring Available: Yes
- Cost includes Study Material
Medical Administrative Assistant Exam Competencies
The Medical Administrative Assistant certification exam evaluates the knowledge expected of a certified medical administrative assistant in the following areas:
- HIPAA and Compliance (19%)
- Scheduling (13%)
- Medical Records (11%)
- Other Administrative Knowledge (9%)
- Insurance (15%)
- Medical Billing and Coding (11%)
- Medical Terminology and Anatomy (13%)
- Emergency Care (9%)
Awarding body
Certificate will be awarded by American Medical Certificate Association (AMCA). The Medical Administrative Assistant Certification (MAAC) is accredited by the National Commission for Certifying Agencies (NCCA), demonstrating that it meets nationally recognized standards for certification programs and is respected by employers in all 50 U.S. states and internationally.